Not a patient portal.24/7 patient operations.

Your practice is open 40 hours a week. Your patients need you for 168.That's 128 hours of silence — evenings, weekends, holidays — where patients can't reach you, can't reschedule, can't find their video link, and can't book the follow-up they're thinking about right now.

A patient decides at 9 PM to book a follow-up. By Monday, they've forgotten. The appointment never happens. A working parent can only call during their lunch — which is exactly when your staff is at lunch. The hours your patients are available and the hours you're available almost never overlap.

Why does MyCare use phone and birthday instead of a password?

MyCare uses phone number and date of birth instead of passwords because 85% of healthcare IT leaders say passwordless authentication is vital for patient engagement, yet only 7% of healthcare organizations have implemented it. Password-based patient portals achieve only 15-20% adoption because patients forget credentials, abandon account creation flows, and never return. MyCare eliminates this friction entirely: patients enter their phone number and birthday — two things every patient knows by heart — and are logged in within 5 seconds. No app to download, no account to create, no password to reset. The result is 80%+ patient adoption, a 4x improvement over password-based portals. Patients at multiple IB365 practices can choose which practice to view from one login. Every other service patients use daily — banking, airlines, restaurants — offers instant mobile access. Healthcare should not be the last industry to respect patients' time.

Every other service your patients use — their bank, their airline, their restaurant — gives them real-time access from their phone. Then they call their doctor's office and get hold music. We built MyCare because healthcare shouldn't be the last industry to respect patients' time.

85% of healthcare IT leaders say passwordless authentication is vital. Only 7% have done it. MyCare is in the 7%. Phone number and birthday — two things every patient knows by heart. No app download. No password. No "create an account" that 80% of patients never finish. That's why adoption hits 80%+ instead of the industry's 15-20%.

Only 42% of physicians remain in private practice — down from 60% in 2012. The rest were absorbed by health systems and corporate entities. The practices that survive will be the ones that automated what should be automated.

2,700+ practices have already gone Direct Primary Care — dropping insurance, going membership-based, choosing independence. That number grew 1,000% in six years. In psychiatry, 45% of psychiatrists don't accept any insurance at all. Behavioral health visits surpassed primary care for the first time in 2024 — 66.4 million to 62.8 million.

These practices chose independence. MyCare protects it. 24/7 patient access without hiring a night shift. AI scheduling without a call center. Real-time provider status without IT infrastructure. The technology that lets independent practices compete with health systems — at a fraction of the cost.

80% of medical practices already use AI-powered scheduling tools. Within two years, the practice without real-time patient access will feel as outdated as the practice without a website.

No major EHR — not Athena, not Tebra, not DrChrono, not SimplePractice — offers real-time provider status on their patient portal. None have AI chat that books against real availability. None have passwordless auth with 80%+ adoption. Oracle is building AI for patient portals. They're targeting 2026. MyCare is live today.

The practice that adopts this first wins the patients that every other practice is losing to friction. And once those patients are established, they don't switch easily.

Your patients are checking their phones right now.

The question isn't whether they want 24/7 access to their appointments. They do. The question is whether they get it from your practice — or the one down the street.

No spam. No sales calls unless you ask. HIPAA-compliant communications.