This is a real call — not a script. Sage, our AI, picks up on the first ring, checks your live calendar, confirms the insurance you take, and books the visit — in real time. He doesn't just talk. He works. Press play.
Two AI teammates: Sage works your front desk — that's Sage on the call. Aveena is here to answer your questions — talk to her live any time.
No app for your patients. No contract for you. Live in about a week.
Most "AI receptionists" are a decision tree with a nicer voice. Aveena thinks, then acts — she pulls your live calendar to see what's open this second, looks up the insurance you actually accept, and checks which providers are really scheduled — then books it. A teammate who works every hour you're closed: never quits, never calls in sick, never needs retraining.
Aveena answers every call on the first ring, understands it, and acts — books the visit, checks the insurance, updates the chart. No sick days. No turnover. No $14,000 scramble to replace the front desk that just walked. She's on every hour you're closed.
Live calendar, patients, charts, insurance, billing — the system Aveena writes into and your staff runs the day from. Nothing bolted together, nothing slipping through. Press play on the live demo and watch a real practice move through it.
Built to support HIPAA and passwordless — no usernames, no password resets, nothing for your staff to manage or your patients to forget. That's why adoption runs past 80%. Patients see their appointments, join telehealth in one tap, message the office, and reach support any hour.
The full front-and-back office, built for independent practice instead of bolted onto a hospital system. See every feature, what it replaces, and what it connects to.
How it works, what it connects to, security and HIPAA, every integration — the whole system, written down. Read it before you buy, or hand it straight to your IT person.
Live in about a week. Keep your number. Cancel any time.
Your $47/hour nurse stops doing a $17/hour job. Clinical staff do clinical work.
No 60-day, $14,000 scramble to replace the front desk that just quit.
Providers stay present with the patient in front of them, not the phone ringing behind.
Reachable practices keep families. Unreachable ones lose the whole household.
Every captured call is an appointment that would have walked. It adds up quietly.
Rural America lost 42% of its independent practices between 2019 and 2024. Source: Physicians Advocacy Institute / Avalere, “Rural Areas Face Steep Decline in Independent Physicians and Practices”.
Forward your existing line in thirty seconds. Keep your number. Revert any time. The phone stops being the thing that's breaking your practice.
No monthly platform fee. $49 one-time setup, then $0.60 a minute for calls answered. Prepaid, no contract.
In plain words
We are IB365 (InboundAI365, LLC), a software company based in Sacramento, California, founded by Ryan Bolden. We provide an AI front desk and practice platform for independent medical practices across the United States: Sage answers your phone 24/7 in English and Spanish, books visits against your live calendar and checks the insurance you accept; the IB365 CRM runs scheduling, charting, billing, insurance and messaging; and MyCare is the passwordless patient portal. There is no monthly platform fee: a $49 one-time setup, then $0.60 per answered voice minute, with no contract. Call (888) 252-3019 or email hello@ib365.ai.
Frequently asked questions
IB365 gives an independent medical practice an AI front desk and the software behind it. Sage, the voice agent, answers the practice phone on the first ring 24 hours a day, 7 days a week, in English and Spanish; it checks the live calendar, confirms the insurance the practice accepts, books the visit and updates the chart. The same platform includes a practice CRM (scheduling, charting, billing, insurance, messaging) and MyCare, a passwordless patient portal.
IB365 has no monthly platform fee. A practice pays a $49 one-time setup, then usage only: $0.60 per answered voice minute, prepaid. There is no contract, and you can cancel at any time.
No. You forward your existing line to IB365, which takes about thirty seconds, and you keep your number. If you stop using the service, you remove the forward and your line works exactly as before.
IB365 is built to HIPAA standards: data is encrypted in transit and at rest, and a Business Associate Agreement (BAA) is included with every practice account. The patient portal signs patients in with a phone number and date of birth, so there are no passwords for staff to reset or patients to lose.
Most practices are live in about a week. Setup covers your calendar, the insurance plans you accept, your providers and their schedules, and the greeting Sage uses on your line.
Yes. Sage answers every call 24 hours a day, 365 days a year, including nights, weekends, lunch breaks and holidays, in English and Spanish, and books the appointment in real time against the practice calendar, so a Saturday-night caller has a confirmed slot before the office opens Monday.
IB365 is for independent medical practices and clinics, from a solo provider to a multi-provider office, that want every patient call answered without hiring and re-hiring front desk staff. It is not designed for hospital systems.
Call (888) 252-3019 any time, email hello@ib365.ai, or start a sign-up at ib365.ai/signup. The company is based in Sacramento, California.