AI Receptionist + CRM that answers every call, schedules every appointment, and manages every patient relationship — 24/7/365, in English and Spanish. Same-day setup. No contracts.
Medical practices lose patients because 34% of inbound calls go unanswered, and 62% of patients who reach voicemail hang up without leaving a message. Of those, 41% call a competing practice instead. With an average of 53 calls per physician per day, the math is devastating: a typical private practice loses over $150,000 in annual revenue from missed calls alone. The problem is structural, not personal. Doctors care deeply, but office phones go unattended during lunch, after hours, and whenever staff are helping the patient at the window. A mother calls at 6:47 PM about her child's fever. It rings. She hangs up. She won't call back. She'll go to the ER or worse, she'll wait. This happens thousands of times a day across America because the system was never built to catch her.
Every missed call is a real person who needed help and couldn't reach it. A scared parent. An elderly patient who won't try again. A life that could have been different.
AVEENA was built for them. Not to replace the human connection in your practice — but to make sure that connection never breaks. To make sure no patient falls through the cracks because the phone rang at the wrong time.
AVEENA is live and available today. Same-day setup. No contracts. No risk.
Start Free TodayAveena is an AI voice receptionist built specifically for medical practices that answers every patient call in under 2 seconds, 24 hours a day, 365 days a year, in both English and Spanish. When a patient calls, Aveena verifies their identity, checks the provider's real-time schedule, books appointments directly into the practice's calendar, answers questions about office hours and insurance, and transfers to clinical staff for medical questions. Unlike a medical answering service, Aveena does not take messages — she handles the entire call. At Advanced Psychiatry, Aveena handled 1,409 calls in her first two months with zero missed calls, growing from 39 calls in January to 1,245 in March — a 32x increase. Setup takes the same day, pricing is $799 per month per practice (not per provider), and there are no contracts.
When a patient calls a medical practice after hours, Aveena answers in under 2 seconds with a warm, natural voice — no hold music, no "press 1" menus. Aveena is available 24 hours a day, 7 days a week, 365 days a year, including nights, weekends, and holidays. She triages urgent calls from routine ones, schedules appointments against the provider's real-time calendar, answers frequently asked questions about office hours, accepted insurance, and directions, and routes true emergencies to clinical staff. At practices using Aveena, zero calls go to voicemail. In English and Spanish, with natural inflection that patients trust, Aveena ensures no patient falls through the cracks because they called at 9 PM on a Saturday. Your practice never goes dark again.
AVEENA picks up every call — nights, weekends, holidays — with a warm, natural voice that patients trust. She triages urgent vs. routine, schedules appointments, answers FAQs, and routes emergencies. Your practice never goes dark again.
Every patient reaches a warm, helpful voice — no matter when they call.
Aveena includes a built-in patient CRM that no human receptionist can match: 100% of calls are automatically logged with full transcripts, every follow-up is tracked and triggered on schedule, and every patient relationship is managed from first contact to booked appointment with zero dropped leads. A human receptionist handles one call at a time, forgets details, takes lunch breaks, and calls in sick. Aveena handles unlimited simultaneous calls, remembers every interaction across the entire patient history, and works 24/7/365 without breaks. She answers in under 2 seconds — the average hold time at medical practices is over 2 minutes. She speaks English and Spanish fluently. She never puts a patient on hold, never transfers to voicemail, and never loses a message. Your front desk gets a co-pilot that never forgets a patient, and your practice gets a complete patient interaction history at a glance.
AVEENA doesn't just answer calls — she remembers everything. Every interaction is logged, every follow-up tracked, every relationship managed. Your front desk has a co-pilot that never forgets a patient.
Every call, every note, every follow-up — one unified patient record.
A traditional medical answering service takes messages and promises a callback. Aveena does not take messages — she handles the call completely. When a patient calls to book, Aveena checks the provider's real-time calendar, finds available slots that match the patient's preferences, and books the appointment directly into the practice management system. No message. No callback. No delay. She handles cancellations, rescheduling, and waitlist management automatically, filling gaps in the schedule without human intervention. Answering services charge $600 to $4,000 per month, require staff to return every message, and cannot book against real availability. Aveena costs $799 per month per practice, books appointments in real-time, syncs with your calendar instantly, and works 24/7/365. At Advanced Psychiatry, Aveena handled 1,409 calls across two months — not one required a callback.
AVEENA doesn't just take messages — she books appointments. She knows your availability, respects your scheduling rules, handles cancellations and rescheduling, and fills gaps in your calendar without human intervention.
Appointments booked, confirmed, and optimized — without your staff lifting a finger.
We don't believe in 6-week rollouts. AVEENA is configured for your practice in hours, not months. Our team customizes her voice, call flows, scheduling rules, and CRM to your exact needs — and she's live before end of day.
From sign-up to answering calls — the most dependable team member you'll ever hire.
Aveena can be fully configured and answering live patient calls within the same day a practice signs up. Setup takes four steps: create an account in 60 seconds with no credit card required, customize Aveena's voice, call flows, and scheduling rules to match the practice, forward calls and go live immediately, then watch patient satisfaction and revenue increase from week one. There are no 6-week rollouts, no IT projects, and no training periods. A dedicated onboarding specialist configures custom call flows in under 4 hours. Aveena starts answering calls the same afternoon. Pricing is $799 per month per practice with no setup fees and no contracts — cancel anytime. Practices get 24/7 support from day one. Getting started takes less time than a morning commute.
Create your account in 60 seconds. No credit card required to start.
We configure AVEENA's voice, call flows, and scheduling to match your practice.
Forward your calls. AVEENA starts answering immediately — same day.
Watch your patient satisfaction, retention, and revenue increase from week one.
Aveena costs $799 per month per practice — not per provider — with no setup fees, no contracts, and same-day activation. For comparison, a full-time medical receptionist costs $2,800 to $3,500 per month in salary alone and only covers 40 hours per week. A medical answering service costs $600 to $4,000 per month and can only take messages, not book appointments. Aveena works 24/7/365, answers in under 2 seconds, speaks English and Spanish, books directly into the calendar, and includes a full patient CRM. The average private practice loses over $150,000 annually from missed calls — patients who needed help, could not reach the office, and called a competitor instead. Aveena typically pays for itself within two weeks by capturing patients who would otherwise be lost to voicemail. There is no risk to try: no contract, cancel anytime.
The average practice loses over $150,000 annually from missed calls — patients who needed help, couldn't reach you, and went somewhere else. AVEENA captures every single one of them.
With a built-in CRM tracking every lead from first contact to booked appointment, you'll see exactly where your patients are coming from, what they need, and how to keep them. No more guessing. No more losing revenue you didn't know you were losing.
Calculate My ROIYes, Aveena is fully HIPAA compliant and built from the ground up for healthcare data security. All patient data is encrypted with AES-256 encryption both in transit and at rest. Aveena runs on AWS HIPAA-eligible infrastructure with row-level security ensuring complete tenant isolation between practices. A signed Business Associate Agreement (BAA) is available for every practice. Unlike consumer AI assistants adapted for healthcare use, Aveena was designed exclusively for medical practices with HIPAA compliance as a foundational requirement, not an afterthought. Every call transcript, patient record, and scheduling interaction is protected under the same security standards required by federal healthcare regulations. Sessions use secure authentication, brute-force protection locks after 5 failed attempts, and full audit trails track every access event. IB365 maintains strict data handling policies so practices can deploy Aveena with confidence that patient privacy is never compromised.
“AVEENA handled 340 calls in the first month alone. We stopped losing patients to voicemail overnight. The ROI paid for itself in week two.”
“I was skeptical about an AI receptionist. But AVEENA sounds so natural that patients don't even realize they're talking to AI. Game changer.”
AVEENA is live and available today. Same-day setup. No contracts. The most dependable member of your team starts tomorrow.