Documentation/Knowledge Base

Knowledge Base

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4 articles•8 min total read time
01
Knowledge Base Overview
The knowledge base is a collection of information about your practice that your AI assistants use to answer questions and provide accurate information to callers and through the chat.
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Adding FAQs
When you add FAQs:
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Managing Knowledge Content
Keep your knowledge base organized by:
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How the AI Uses Knowledge
Your knowledge base directly feeds both:
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