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Accessibility Statement

Last reviewed: October 12, 2026

Our commitment

InboundAI365, LLC (“IB365”) wants everyone, including people with disabilities, to be able to use ib365.ai, the MyCare patient portal, and the IB365 CRM. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, and we treat accessibility problems as bugs to fix.

Report a barrier

If something on our sites is hard or impossible for you to use, tell us. Email info@ib365.ai with the subject “Accessibility”, or call (888) 252-3019. Please include the page address, what you were trying to do, and the browser or assistive technology you use, if you can.

We will reply within five (5) business days. If we cannot fix the problem right away, we will help you get the information or complete the task another way, such as by phone.

Known limitations

  • We have not yet completed a full independent WCAG 2.2 AA audit of every page; this statement describes our goal, not a certification.
  • The live voice demo on our homepage needs a microphone. You can reach the same AI assistant by calling (888) 252-3019.
  • Some animated sections on our marketing pages may not yet fully respect reduced-motion settings.
  • Practice landing pages hosted on ib365.ai for individual customers have not all been reviewed.
  • Third-party content, such as sign-in and payment screens provided by our vendors, follows those vendors' own accessibility practices.

How we test

We check new pages for keyboard access, readable color contrast, text alternatives for images, and layout at phone width, and we fix issues people report to us.

InboundAI365, LLC · 11344 Coloma Rd, Gold River, CA 95670 · (888) 252-3019