One price for the software.
Usage at what it costs.
$49 one-time online setup — no monthly platform fee. You pay for AI usage at the rates below, visible in your dashboard any day of the month. Prepaid: when your balance hits $0 the agents pause, so you can never owe a bill you didn't agree to. Optional extras: website hosting & security ($199/month) and a custom PWA web app build ($1,499 one-time) — add them at signup or any time later. No contract, cancel whenever.
IB365 Platform
+ $49 one-time online setup
Includes $20 starting usage credit
- 24/7 AI voice receptionist + dedicated phone number
- AI chat for your website, staff and customers
- IB365 CRM + customer portal
- No monthly platform fee — pay only for what you use
- Usage rates: $0.60/min voice · $15/M chat tokens · 10¢/text · 5¢/email
- Prepaid — services pause at $0, you can never owe a balance
What usage costs
$1 = 1 credit. When a practice runs out, the agents stop rather than run up a bill nobody agreed to.
| Service | Rate | Notes |
|---|---|---|
| AI voice receptionist | $0.60 / minute | answered calls only — a phone that rings costs nothing |
| AI chat — website, staff, customers | $15.00 / million tokens | a full appointment-booking conversation is about 30¢ |
| Text messages | $0.10 / message | reminders, confirmations, replies |
| $0.05 / email |
What that means in plain English
Nobody thinks in tokens. Here is what everyday jobs actually cost — and what $15 of chat buys: roughly 45 appointments booked, or 100 reschedules, or 150 quick questions answered. The same $15 in voice buys about 25 minutes of phone calls.
| The job your AI does | What it costs you |
|---|---|
| Answer a quick question by chat (hours, pricing, directions) | ≈ 10¢ |
| Book a new appointment by chat, start to finish | ≈ 30–35¢ |
| Reschedule or cancel an appointment by chat | ≈ 15¢ |
| Long customer-service conversation (20+ back-and-forths) | ≈ $1.20 |
| Book an appointment over the phone (typical 3-minute call) | ≈ $1.80 |
| Confirmation text + day-before reminder text | 20¢ |
| Follow-up email | 5¢ |
Compare that to the front-desk math: if your AI books 45 appointments from $15 of chat, each booking cost you about 33 cents.
See it on your own practice
Your CRM, patient portal and phone number are live by the end of signup.